S7Casino Terms and Conditions — Complete Usage Guidelines

1. Introduction & Applicability

S7Casino (hereinafter referred to as "we", "the Platform", or "the Company") provides an online gaming service for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between you and S7Casino.

This document governs the following: use of the S7Casino website and mobile app, account creation and management, financial transactions, gaming activity, acceptance of bonuses and promotions, and the rights and responsibilities of both parties.

S7Casino operates under a license issued by an international gaming authority. These Terms and Conditions are fully compliant with international gaming regulations.

2. Account Registration & Verification

The following conditions must be met to open an account on S7Casino. Each individual may only create one account. Creating multiple accounts will result in cancellation, and any funds held may be forfeited.

• Accurate and truthful information must be provided at the time of registration.
• Your name, date of birth, and contact details must be accurate and genuine.
• You are responsible for keeping your account password confidential.
• A national ID card or passport must be submitted for KYC verification.
• Account verification (KYC) must be completed before any withdrawal can be processed.
• Please contact customer support if you need to update your details.

3. Age Restrictions & Eligibility

S7Casino enforces strict age verification. You may not use S7Casino if any of the following conditions are not met.

• No one under the age of 18 is permitted to use S7Casino under any circumstances.
• Operating an account on behalf of a minor is strictly prohibited.
• S7Casino may request age verification documents at any time.
• Your account may be restricted until verification is complete.

4. Deposit & Withdrawal Policy

Financial transactions on S7Casino are secure and transparent. All deposits and withdrawals are handled in accordance with the rules below.

For Deposits

• Minimum deposit amounts vary depending on the payment method used.
• Deposits can be made via mobile banking or bank transfer.
• Deposits are generally credited to your account instantly.
• Only use payment accounts registered in your own name.

For Withdrawals

• KYC verification must be completed before making a withdrawal.
• Withdrawals on KYC-verified accounts are typically processed within 5–15 business hours.
• Winnings derived from bonuses are subject to wagering requirements.
• Withdrawals may be temporarily held if money laundering is suspected.
• Large withdrawals may require additional verification.

5. Bonus & Promotion Terms

S7Casino's bonus offers are designed to provide extra value to players. However, each bonus comes with its own terms that must be followed.

• The wagering requirements for each bonus are clearly stated on the Bonus page.
• The welcome bonus is available to first-time depositors only.
• Bonus balance must be used on eligible games or within a specified time frame.
• Claiming bonuses on multiple accounts from the same IP address or device is prohibited.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• S7Casino reserves the right to modify or discontinue any bonus offer at any time.

6. Gaming Rules

All games on S7Casino are powered by Random Number Generator (RNG) technology, which is regularly audited by independent third parties. This means every round's outcome is completely unbiased and unpredictable.

• Game outcomes cannot be altered by any party.
• If a game is interrupted due to a technical issue, it will be settled in accordance with the applicable rules.
• If a disconnection occurs, the outcome of any active bets will be determined based on server records.
• Any winnings obtained by exploiting software errors or bugs will be forfeited.
• In the event of any dispute regarding a game, S7Casino's decision shall be considered final.

7. Prohibited Activities

The following activities are strictly prohibited in order to maintain a fair and safe environment on S7Casino. Violating these rules will result in account closure.

• Creating or operating multiple accounts.
• Using bots, automation software, or artificial intelligence to play.
• Using another person's account or renting out your account.
• Using the platform for money laundering or any illegal activity.
• Disrespectful behavior toward other players or staff.
• Attempting to hack the system or gain unauthorized access.
• Using strategic betting patterns to meet bonus terms (bonus abuse).

8. Privacy & Personal Data

S7Casino takes the security of your personal information very seriously. The collection, storage, and use of your data are governed by our Privacy Policy.

• Your information will not be sold or shared with third parties.
• All data is protected with SSL encryption.
• Information may be disclosed to authorities when required by law.
• You have the right to request access to, correction of, or deletion of your personal data.

To learn more, visit our Privacy Policy Read the page.

9. Responsible Gaming

S7Casino believes gaming is for entertainment, not addiction. Your well-being is always our priority.

• You can set your own daily, weekly, or monthly deposit limits at any time.
• You have the option to temporarily or permanently close your account at any time.
• A cooling-off period option is available for players who need a temporary break.
• Contact customer support if you need help with a gaming problem.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

10. Account Closure & Restrictions

S7Casino reserves the right to restrict or close any account without prior notice under the following circumstances.

• Violating the Terms & Conditions.
• Creating an account using false information.
• If fraudulent activity is suspected.
• Initiating a chargeback or payment dispute.
• You can also request account closure at any time.

11. Policy on Changes to Terms

S7Casino reserves the right to change, amend, or update these Terms and Conditions at any time. Any changes will be reflected with a new date on this page.

• You will be notified of significant changes via email or in-app notification.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• We recommend checking this page regularly.

12. Contact & Complaints

If you have any questions or complaints about these Terms and Conditions or S7Casino's services, please contact our customer support team.

After a complaint is submitted, S7Casino will provide an initial response within 7 business days and will endeavor to deliver a final resolution within 30 business days.