S7Casino Privacy Policy — Our Commitment to Protecting Your Data & Privacy

1. Introduction

S7Casino (referred to herein as "we", "us", or "the Platform") provides a reliable online gaming service for users in Bangladesh. We believe every individual should have full control over their personal information.

This privacy policy explains in detail what information S7Casino collects, why it is collected, how it is protected, and under what circumstances it may be shared with third parties. We want you to use S7Casino with full knowledge and confidence.

Our data management practices are governed by international data protection laws and gaming regulations. Complying with our licensing authority's requirements is a legal obligation.

2. What Information We Collect

S7Casino only collects information that is necessary. Collecting unnecessary or excessive data goes against our policy.

3. How Information Is Collected

S7Casino collects information in several ways — directly from you and automatically as you use the platform.

• Information Provided Directly by You: Information you provide directly during account registration, KYC verification, customer support interactions, and payment processing.
• Automated Data Collection: When you use the website or app, data such as IP address, device information, and session duration is collected automatically.
• Cookies & Tracking: Cookies are used to enhance your experience. See the Cookies section for details.
• Transaction Records: Records of every deposit, withdrawal, and gaming session are automatically saved.

4. Why and How We Use Your Information

S7Casino uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below.

• For account creation, management, and verification.
• To process all financial transactions, including deposits and withdrawals.
• To provide customer support and resolve complaints.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To meet legal and regulatory obligations.
• To understand your preferences and deliver a personalized gaming experience and promotional offers (you may opt out at any time).
• To analyze usage statistics and improve platform performance and user experience.
• To operate our responsible gaming programs and identify problematic gambling behavior.

5. Data Sharing Policy

S7Casino does not sell your information or share it with third parties for commercial purposes. Only limited information may be shared in the specific circumstances described below.

• Payment Processors: Necessary financial information is shared with verified payment gateways to complete transactions.
• Identity Verification Services: Identity information is shared with trusted third-party verification services for KYC processing.
• Law Enforcement Agencies: Information may be disclosed under legal obligation if required by a court order or government directive.
• Licensing Authority: Information may be disclosed to regulatory authorities for audits or investigations.
• Advertisers or Data Brokers: Information is never shared for this purpose.

6. Data Security Measures

S7Casino follows the highest industry standards to protect your information. Our security framework operates on multiple layers.

• SSL/TLS Encryption: All communication on the website and app is protected by 256-bit SSL encryption.
• Encrypted Storage: Sensitive data stored in our databases is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Regular Security Audits: Regular system audits conducted by independent cybersecurity experts.
• 24/7 Monitoring: 24-hour monitoring to detect any abnormal system activity.
• Staff Access Controls: Only authorized personnel have access to specific data.

7. Cookies & Tracking Technologies

The S7Casino website and app use cookies. Cookies are small files stored in your browser that help enhance your experience.

8. Data Retention Period

S7Casino does not retain information longer than necessary. Data is stored in accordance with the policy outlined below.

• Account Information: For the duration of account activity and 5 years after closure (for legal compliance).
• Transaction Records: A minimum of 7 years as required by financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Log Files & Technical Data: Automatically deleted after 12 months as a standard practice.
• Data Under Dispute or Investigation: Retained until the matter is fully resolved.

9. Your Rights

As an S7Casino user, you have the following rights over your personal information.

10. Child Protection Policy

S7Casino strictly refrains from providing services to anyone under 18. We do not knowingly collect information from minors.

11. Changes to the Privacy Policy

S7Casino may update this privacy policy as needed. Any changes will be reflected with a new date on this page, and significant updates will be communicated to your registered email address.

• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• We will endeavor to provide 30 days' notice before any significant changes.
• We recommend reviewing this page regularly.

12. Contact & Complaints

Contact us for any questions, requests, or complaints regarding your privacy.